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HorseTackNZ 64 Ngunguru Ford Road RD3
Whangarei 0173 Phone (09) 437 5304 International Phone: 0064 9 4375304
Dedicated Importers of Quality Equestrian Products for the Comfort & Therapy of the Australasian Horse and Rider
G3 English Trail G3 Dressage G3 Dressage Trail G3 Hybrid Trail G4 Formal Dressage G4 Western Sport G4 Jump G4 WestLish Rebel S.H.E. Harmony Element Sensation Junior No-Bite Fenders Grab-handles Replacement Leathers E-Bar Stirrup Bases Mega Knee Blocks Bolsters Skito Pads Cashel Fly Sheets Cashel Cool Leg Guards Cashel Fly Masks (pasture & riding) Quiet-Ride Nose Nets Comfort Ears Ovation Jodhpurs Romfh Jodhpurs Cashel Light Raincoat Kix 'n Bux Raincoat Tekna Contour Dress. Girths Tekna Dressage Girths Tekna Dress. Stirrup Straps Tekna Elastic Rubber Reins RidersRasps RidersRasp Trail Carol Mailer Bridging Reins Icelandic SS Safety Stirrups Matrix Toe Cages EZ Ride Stirrups Cashel EZ Knees Cashel Western Converters Cashel English Seat Savers Cashel Aussie Seat Savers Cashel Western Seat Savers Cashel Saddle Dust Covers Childs T-Lock Leathers Cashel Tail Bags TuffRock Non-Medicated Poultice TuffRock Conditioner Plus TuffRock Canine Conditioner TuffRock Equine Joint Formulae TuffRock Foal Plus TuffRock Calf Plus TuffRock Petit Plus TuffRock G.I. Liquid Cashel Stall Sore Boots EZ All Shine & Detangler |
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POLICIES |
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TERMS AND CONDITIONS
ORDERS AND SHIPPING
Shipping charges are not included in our product prices; vary by the destination, weight and size of the item; and are calculated prior to completing an order. International Shipping - Please contact us for an exact quote (estimated on your chosen delivery method), before placing your order. Shipping to Australia - When ordering off the website and paying by PayPal, the shipping cost is the same that applies to NZ. This is for Australian customers only. Anyone from a different country must get a shipping quote first.
New Zealand Shipping - we use Nationwide Tracked NZ Post, Overnight Courier NZ Post, or Post Haste Couriers. For Rural Delivery addresses, there will be an extra charge for the couriers services. Expected delivery time in New Zealand depends on your location, but should be within 3 business working days.
As our saddles are fully treeless and mould quickly to the horse and rider, all saddle sales are final, which means no returns. Ask to trial a demo to make sure that you and your horse are fully suited to using a treeless saddle. Read "TERMS FOR TRIAL"
RETURNS Goods are meticulously inspected for quality and workmanship before they are shipped. All products are guaranteed for workmanship and construction. Any product found to be defective upon receipt must be returned within 7 days.
XPANZ Company Limited is not responsible for damage to products resulting from (a) horse-wear, (b) inappropriate storage, (c) careless use, or (d) modifications made to any of their products.
Credit will be given only if item is unused; in new condition; in its original packaging with all labels intact; and a Return Authorisation has been issued by HorseTackNZ. This must be obtained prior to an item being returned or credit will not be issued. Items returned after 7 days (of receipt by customer) will not be accepted, no exceptions. Return shipping is at buyer's preference, cost and risk. Tracked and insured postage or courier is highly recommended.
Orders specifically shipped in for a customer (from one of our overseas suppliers) may not be returned.
DISCLAIMER Horse riding (in all its disciplines) is very enjoyable, but can be a dangerous sport. XPANZ Co. Ltd does not take any responsibility for accidents or injuries incurred by anyone, at any time, whilst using products purchased from this business or one of its authorized stockists.
All care at all times, and the wearing of safety gear where appropriate, is highly recommended.
XPANZ Company Limited retains the right to change the prices of its goods, and alter any of its TERMS AND CONDITIONS at any time. |